Refund policy
30-Day Money-Back Guarantee
If you're not completely satisfied with your purchase, contact us within 30 days of delivery for a full refund — no questions asked.
Damaged or Incorrect Items
Email a photo within 14 days of delivery and we'll replace or refund at no cost.
Membership Charges
See Section 7 of our Subscription Policy (refund requests within 14 days of each billing date).
Refund Timing
Approved refunds are issued to the original payment method within 5–10 business days.
Email: support@rielane.com
Phone: [US SUPPORT PHONE — QUO]
Our customer support team responds within 24 hours, Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.
Business Address:
[LLC NAME], LLC
[REGISTERED BUSINESS ADDRESS]