Shipping policy
Processing
Orders are processed within 1–2 business days (excluding weekends and holidays). You'll receive a confirmation email with tracking once your order ships.
Delivery Times
Standard shipping within the United States typically takes [X to X] business days.
Shipping Rates
$4.95 flat rate. FREE shipping on bundles and for VIP members.
Lost or Delayed Packages
If your order hasn't arrived within 15 business days, contact us and we'll resend or refund it.
Email: support@rielane.com
Phone: [US SUPPORT PHONE — QUO]
Our customer support team responds within 24 hours, Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.
Business Address:
[LLC NAME], LLC
[REGISTERED BUSINESS ADDRESS]